Sister Club Terms and Conditions
Valid from April 1 2017
1. The Sister Club card is issued by and remains the property of Priceline Pty Ltd ACN 005 768 310 (Priceline).
2. Application for, and/or use of your Sister Club card, is deemed acceptance of the Sister Club Terms and Conditions.
3. “Sister Club” in these Terms and Conditions includes any affinity club operated by Priceline (where applicable).
Earning Points
4. A minimum of $1 must be spent in a single transaction to qualify for Sister Club Points. One Sister Club Point is earned for every $1 spent. Sister Club Points are accumulated based on whole dollars spent, inclusive of GST.
5. Sister Club membership is tiered according to your spend and points accrued at Priceline and Priceline Pharmacy each quarter as follows:
a) Sister Club members who have earned between 0 and 149 points
b) Diamond Sister Club members who have earned between 150 and 399 points
c) Pink Diamond Sister Club members who have earned 400 or more points
6. Bonus Points may be offered from time to time at Priceline’s discretion during special promotions on selected products or services.
From time to time Bonus points can be earned for completing a Health Check on a Priceline Pharmacy Health Station. Bonus points are only issued for one use per day per customer. Points can only be earned by the cardholder on their personal health check, by swiping their PricelineSisterclubCard, only once they have completed their Health Check. This is a special promotion for a specific collection period. Priceline Pharmacy has the right to stop this promotion at any time.
7. Points (being Sister Club Points and Bonus Points (if any)) accrue from relevant quarter to relevant quarter until the customer qualifies for a Quarterly Reward or the points are dealt with otherwise in accordance with these Terms and Conditions.
8. The Sister Club card can be used online at www.priceline.com.au and at all Priceline and Priceline Pharmacy stores.
9. To earn points for a transaction, the Sister Club card must be presented by the member at the instore register, or at the appropriate step if purchasing online, otherwise the transaction cannot be recorded and therefore points cannot be granted. Points cannot be granted to or redeemed by non-Sister Club members or retrospectively.
10. Sister Club Points will be earned for all purchases made excluding scheduled medicines (Pharmacy Medicine, Pharmacist Only Medicine and Prescription Only Medicine), the purchase of gift vouchers, products we deem and advertise as being excluded and products where the grant of points would be otherwise prohibited by law.
Quarterly Rewards
11. Quarterly Rewards will be distributed via email or SMS (at Priceline’s discretion) with a points statement to members who have become eligible to receive a Quarterly Reward by the end of a relevant quarter.
12. Customers who accrue 100 or more points at the end of quarter using their Sister Club card become eligible to receive a Quarterly Reward at the end of the quarter. Upon the issue of a Quarterly Reward, Priceline will deduct the corresponding number of points from your points balance.
13. The value of the Quarterly Reward will be based on the total number of points a member has accrued by the end of the last day of a collection period, including Sister Club Points and Bonus Points. For the purpose of calculating the value of a Quarterly Reward, total expenditure for that collection period (including GST) will be added and rounded down to the nearest dollar.
14. The Quarterly Reward value will be equivalent to 3% of accrued points.
15. You can view the Sister Club points you have accrued free of charge at any time by visiting www.priceline.com.au. It can take up to three days from the date of an eligible transaction for the points to appear. Priceline excludes any liability for any delay or error associated with the grant of points.
16. Quarterly Rewards are usually issued approximately five days after the end of every calendar quarter (i.e. March, June, September, December) but may vary at Priceline's discretion. New dates may be advertised instore or on www.priceline.com.au.
17. The redemption value of points may be varied at Priceline’s discretion. Any change shall not affect points issued prior to the date of change.
18. Each Quarterly Reward will include the membership number of the member who earned the points. Quarterly Rewards may only be redeemed on presentation of a Sister Club member card bearing the same Sister Club number as set on the Quarterly Reward.
19. Quarterly Rewards can be redeemed online at www.priceline.com.au or at any Priceline or Priceline Pharmacy store (unless specified otherwise).
20. Quarterly Rewards are not redeemable for cash and cannot be used to purchase gift vouchers orprescription only medications.
21. Quarterly Rewards must be surrendered in store upon redemption, may only be used in one transaction and may only be redeemed once, unless expressly stated otherwise. For the avoidance of doubt, Sister Club points will not be earned on a transaction (or on a portion of a transaction) where a Quarterly Reward has been redeemed in part payment of a transaction.
22. Effective from the 14th April 2018 Quarterly Rewards issued will expire 3 months from the date of issue as statedon the reward notification, unless expressly stated otherwise.
23. Expired Quarterly Rewards are not redeemable and amounts will not be refunded or credited when expired.
24. If a purchase exceeds the Quarterly Rewards amount, the balance must be paid by other available payment options. If the purchase does not exceed the Quarterly Rewards amount, the balance of the Quarterly Reward will be forfeited.
25. Defaced, mutilated, altered, lost or stolen Quarterly Rewards will not be replaced, refunded or redeemed. Priceline does not accept any responsibility for lost or stolen Quarterly Rewards.
26. Priceline reserves the right to verify the identity of the bearer.
27. Refer to your Quarterly Reward notification for any specific terms and conditions. To the extent of any inconsistencies between the specific terms and conditions on your Quarterly Reward notification and these Sister Club terms and conditions, the terms and conditions on your Quarterly Reward notification shall prevail.
Other Sister Club offers and rewards
28. From time to time Priceline may contact members via mail and direct mail or hand outin storecoupons. These coupons will have their own terms and conditions.
29. To be eligible for a $5 birthday reward, Sister Club members must provide their date of birth. This birthday reward will be emailed and loaded onto your profile on your birthday. This reward is valid for 28 days from the date of issue.
30. Sister Club members who have reached the Pink Diamond level of membership (earn 400 or more points) will be eligible to receive a quarterly gift. The member will be notified approximately five days after the end of the quarter that they have a choice of 2 products from a selection of up to 10 available to pick up from their delegated home store (allocated most frequented store). This offer will be valid for the time specified in the notification.
31. Sister Club members who purchase a Priceline Protects travel policy are eligible to receive 10% off their premium (such amount may be varied by Priceline in its discretion). You will need to provide your Sister Club membership number at the time of purchasing a Priceline Protects travel policy to be eligible.
General Conditions
32. You must notify the Customer Service Centre on 1300 88 44 11 if your Priceline Sister Club is lost or stolen, or your personal details change.
33. Sister Club points may, at Priceline’s discretion, expire or be cancelled.
34. To the extent permissible by law, Priceline will not be liable for any errors, omissions delays or disruptions in the operation of the Priceline Sister Club program including products purchased or redeemed, or any losses thereof.
35. Priceline will not be responsible for any issues or errors caused by it or any third party (including third parties who may provide technology or other services to Priceline).
36. The Sister Club card cannot be used as a credit or guarantee card.
37. Priceline or Priceline Pharmacy stores are not permitted or authorised to make any representation, warranty or statement on behalf of Priceline or other Priceline or Priceline Pharmacy stores in relation to the Sister Club program. As such, Priceline accepts no liability in respect of any representation, warranty or statement made by any Priceline or Priceline Pharmacy store member.
38. Third parties who may be involved in the program do not have any authority, express or implied, to make any representation, warranty or statement on behalf of Priceline and Priceline accepts no liability in respect of such representations, warranties or statements.
39. Priceline reserves the right to accept or reject any application for a Sister Club card at its sole discretion.
40. Priceline reserves the right to, at its discretion, suspend or terminate a Sister Club membership for reasons including, but not limited to, a breach of these Terms and Conditions, any engagement in or suspicion of fraudulent conduct or improper use of the card.
41. Sister Club points and rewards can only be earned and redeemed by the holder of a Sister Club card in respect of their personal shopping. Sister Club points cannot be earned on purchases of commercial quantities of goods or services, or any purchases which are for a commercial purpose, including the resale of goods, as determined by Priceline. What will constitute a commercial quantity may depend on the type of goods purchased and will be subject to Priceline’s discretion. Priceline may review and adjust the allocation and redemption of Sister Club points and rewards at any time.
42. If a Sister Club membership is terminated, the member will not be eligible to receive any vouchers or other rewards for points accrued.
43. Priceline reserves the right to suspend, vary, alter or amend all or any part of these Terms and Conditions, or terminate the Sister Club program at any time. No suspension, variation, alteration, amendment or termination of these Terms and Conditions or the Sister Club program will affect any Quarterly Rewards which have been issued at the time of any alteration, amendment or termination of the Sister Club program.
44. Whilst Sister Club is free to join, there may be a fee to join affinity clubs also run by Priceline. Any fee to join an affinity club can be found on www.priceline.com.au or displayed in-store. These Terms and Conditions will apply to any affinity club, subject to any additional terms and conditions advised by Priceline.
45. All members of the Sister Club program must reside in Australia. For members under the age of 18 years, permission from your parent or guardian must be obtained before joining the Sister Club.
46. By applying for and/or using a Sister Club card, each member agrees to the collection, use and disclosure of their personal information in accordance with Priceline’s privacy policy available on www.priceline.com.au, and consent to receiving their Quarterly Reward and associated materials via email or SMS (at Priceline’s discretion).
Priceline
47. The promoter of the Sister Club, and any affinityclubs, is Priceline. Priceline Pty Ltd ACN 005 968 310 is located at 250 Camberwell Rd, Camberwell, VIC, 3124.
