Comments, complaints, good ideas? We’d love to hear them all, so please get in touch via the number below. We look forward to hearing from you.
Customer Service Centre: 1300 88 44 11
Hours: Monday - Friday 8am - 6pm (EST)
We’re committed
- We believe every customer has a right to comment or complain and we respect this
- We always respond to customer complaints
- We believe everyone’s complaint should be dealt with professionally and fairly
- We act promptly on customer feedback
- We believe your complaints and suggestions help us serve you better
- We are committed to the principles of Complaints Handling as outlined by Standards Australia: ISO 1002:2004